Business updates

 

 

YOU MUST ADHERE TO THESE CONDITIONS OTHERWISE YOU WILL NOT BE ALLOWED TO OPEN AND THE AUTHORITIES WILL CLOSE YOUR SHOP IF YOU DO NOT ABIDE

 

PLEASE BE READY BY TOMORROW MORNING FOR INSPECTION BY THE POLICE

 

Control access to shops with Social Distancing during opening of supermarkets and superettes during curfew COVID 19

 

The country remains under strict restriction concerning the protection of all individuals with respect to containing the spread of Covid-19

 

With the start of curfew on the 24^th March 2020, all food retails shops are closed. There is a pressing need to ensure that the population has access to basic necessities, i.e. food and non-food essentials, and at the same time to reduce the risk of contamination and transmission of Covid-19. The reopening is based on the principle of limiting through the number of shoppers’ mobility on the road and in shops on daily basis by way of social distancing.

 

We propose to use controlled access based on the principle of alphabetical categorisation and using the NIC as the unique identifier. Passports and work permits will be accepted as proof of ID for foreign nationals. Only those three valid IDs will be authorised.

 

1. OUTLET MANAGEMENT

Until further notice, all Hypermarkets, Supermarkets, Superettes and retailers (la boutique) will be opened. Bakeries (boulangeries) will not be opened.

 

Opening days and time

Hypermarkets/supermarkets, superettes, retailers (la boutique) will be open on Monday to Saturday from 09hr00 to 17hr00. Customers will be able to shop strictly on allocated days as follows. This also applies to pensioners and disabled persons.

 

Based of alphabetical category, households have been grouped as follows            

A-F                  

            G-N                 

            O-Z                 

Allocated days for Shopping

A-F       (Monday and Thursday)                   

            G-N      (Tuesday and Friday)            

            O-Z      (Wednesday and Saturday)

From 02 April 2020 the following will apply

A-F       Thursday

G-N      Friday

0-Z       Saturday

Sunday 5 April 2020 will be closed

 

2. FUNCTION OF OUTLET

Each outlet will define the optimum number of customers allowed at any one time based on floor surface area and number of tills respecting reasonable social distancing. (Suggested numbers 25, 50 and 75.)  Once the optimum has been reached, new customers will be allowed inside based on the number of customers leaving the shops.

 

3. PRODUCT RANGE AND CUSTOMER MANAGEMENT

Limited range of products, all fresh products and meats should be pre-packed, pre-weighed (no loose vegetables and fruits available) and pre-priced.

Bread: pre-packed and pre-priced.

Some specific categories (rice, flour, milk powder, vegetable oil, pasta, toilet paper) will be limited to 3 units. Ensure you have displays on customer quota.

One trolley per person

Single traffic flow /one-way system and ensure you have enough personnel to guide customers.

Shopping time limitation: 30 mins maximum per customer

CUSTOMERS ARE ADVISED TO HAVE A SHOPPING LIST TO SAVE TIME

 

 

4. SANITATION

All trolleys will be cleaned before each use at delivery to customer. (2 persons to clean at cleaning stations)

Customers shall wear masks, and shall  sanitize their hands with gel at entry.

Banners on Sanitation are advised in shops

Entry to shops will be refused to those showing sign of flu-like illness (high temperature above 37.5 C, runny nose and coughing) and Ministry of Health will be informed, and health protocol will be applied.

Temperature control of customers wherever available

 

5. STAFF

All staff shall wear protective equipment (masks and gloves and others) and have regular hand sanitisation

Staff who are unwell and show flu-like symptoms and having high temperature will not be authorised to work and must inform you

Tills will have extra Perspex barriers, and, in some case, only alternate tills will be opened to ensure social distance.

 

 

6. CROWD MANAGEMENT and SECURITY

As a rule, one customer per car and NIC will be verified

No children allowed

One person per trolley, preferably baskets will not be used.

Only those with NIC, Passports and Work Permit will be allowed. It will be screened at the entry of the carpark and thereafter at the entrance of the shop. Customers shall present their NIC to the various security points on the shop premise.

Alternate parking as far as possible

Those without any ID cards or coming on the unallocated days will be refused access to the premises and the shops.

Shops will require additional police/SMF support to control access and enforce crowd discipline.

 

IMPORTANT

Outlets will demark queuing lines by way of floor marking (1 metre and yellow strip preferably) and appropriate partitioning. Shops will also demark distance inside the shops (1 metre). Customers shall adhere to these markings.

24 hr police/army security for all outlets to protect stock and reception of goods as well

 

1. WALKING CUSTOMERS

We will discuss public transport to ensure customers travel to shop during the opening time. (Dedicated Bus to service non-car users.

 

2. WORK ACCESS PERMIT

To include food retailers, distributors, food-related logistics, agro and livestock industry and security services as essential services.

WAP to be issued to Company without any restriction on number of employees. Each employee will be required to have an attestation by the company stating their NIC, address, permit number. Please liaise with Kausheek on kdeelchand@mcci.org

 

 

3. COMMUNICATION:

Banners will be provided by Government on social distancing inside and outside supermarkets and also a clip prepared by MCCI will be broadcasted on radio and as well as inside shop.

 

Police will liaise with your manager.