The Trade Obstacles Alert Mechanism (TOAM) is an online tool designed and developed by the International Trade Centre to facilitate the identification and elimination of obstacles faced by the business community. The TOAM platform provides a formal mechanism for the monitoring and resolution of trade obstacles through enhanced coordination between the public and private sector.

Why should you use TOAM?

  • One Single Channel towards which you can direct your trade-related problems
  • Confidentiality whilst reporting your complaint
  • Transparency as all updates by relevant institutions are posted online
  • Efficiency in resolving obstacles to trade since institutions have a formal platform for interaction
  • Better Policy-Making given that government agencies and trade support institutions have access to an updated database of obstacles faced by economic operators

Facing these problems at import or export?

  • Regulatory procedures
  • Procedural obstacles
  • Administrative burdens
  • Lack of information or transparency
  • Discriminating behaviour of officials
  • Time constraints or delays
  • Limited facilities
  • Lack of international recognition
  • Unusually high fees?


The Institutional Mechanism


The TOAM platform relies on:

  • Members of the business community who use the platform to report trade obstacles,
  • The National Focal Point (Mauritius Chamber of Commerce and Industry) which ensures efficient transmission of information between operators and government agency to maintain confidentiality,
  • The National Monitoring Committee (NMC) which oversees the effective functioning of the mechanism by gathering all parties involved in the enforcement of procedures and trade regulations.

The various Ministries and agencies involved in enforcement of procedures and trade regulations in the country will reply to the trade obstacles submitted by operators.




June 1995
Australian Chamber of Commerce and Industry (ACCI)


September 2014
Austrian Federal Economic Chamber


April 1997
China Council for the Promotion of International Trade (CCPIT) - Beijing
China International Economic and Trade Arbitration Commission - Shanghai
November 1998
CCPIT Guangdong Sub-Council
September 2008
CCPIT Qingdao
May 2007
CCPIT Qingdao


April 2017
L´Union des Chambres de Commerce, d´Industrie et d´Agriculture


August 2008
Chamber of Commerce of Djibouti


September 2015
Estonia Chamber of Commerce and Industry


September 1996
l’Assemblée des Chambres Françaises de Commerce et d’Industrie (ACFCI)


November 1985
Federation of Indian Chambers of Commerce and Industry (FICCI)
May 1996
Confederation of Indian Industry (CII)
June 1995
Tamil Nadu Chamber of Commerce and Industry
January 2004
India International Trade Center
May 2004
Seafood Exporters Association of India
October 2005
Seafood Exporters Association of India


January 2011
The Kenya National Chamber of Commerce and Industry (KNCCI)


November 2004
Fédération des Chambres de Commerce, d’Industrie, d’Artisanat et d’Agriculture de Madagascar


August 1994
The National Chamber of Commerce and Industry of Malaysia
June 2005
Malaysian Associated Indian Chambers of Commerce and Industry


September 2012
Chamber of Commerce of Mozambique


June 2019
Nigeria Association of Chambers of Commerce and Industry, Mines and Agriculture


October 2004
The Federation of Pakistan Chambers of Commerce and Industry (FPCCI)


June 1995
Chambre of Commerce and d’Industrie de la Réunion
March 2002
L’Association pour le Développement Industriel de la Réunion


May 2007
Chamber of Commerce and Industry of the Russian Federation


November 2005
Seychelles Chamber of Commerce and Industry
April 2014
Seychelles Chamber of Commerce and Industry


September 2018
Slovak Chamber of Commerce and Industry (SCCI)

South Africa

September 2016
South African Chamber of Commerce and Industry

Sri Lanka

May 2004
National Chamber of Commerce of Sri Lanka


September 2017
Taiwan External Trade Development Council


January 2011
The Tanzania Chamber of Commerce, Industry and Agriculture (TCCIA)


August 2004
The Federation of Thai Industries (F.T.I)
February 2013


August 2014
DEIK (Foreign Economic Relations Board)
TOBB (The Union of Chambers and Commodity Exchanges of Turkey)